contact us
We’re here to help. Whether you have a question about your order, need product support, or want to explore wholesale opportunities, our team is ready to assist you.
Get in touch using the contact form below or through any of our direct communication channels.
Customer Support & General Inquiries
Have a question? Need help with an order? Our customer support team is available to assist you.
Telegram
+61 4 6824 4963
sales@alibabarofficial.com.au
Instant Support (Live Chat)
Need a quick answer? Our support agents are online and ready to assist you in real time.
Website
https://alibabarofficial.com.au
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (AEST) Saturday: 10:00 AM – 4:00 PM (AEST) Sunday & Public Holidays: Closed
Wholesale & B2B Inquiries
For wholesale pricing, distribution partnerships, and bulk orders, please visit our dedicated Wholesale Inquiry Page and submit the B2B form.
Contact Form
Regional Offices
While our primary distribution hub is in Shenzhen, China, we maintain logistics partners across North America, Europe, and the Middle East to ensure rapid delivery.
Important Security Notice: Alibarbar staff will never ask for your credit card password or private payment keys via email or social media. Always ensure you are communicating through an official
@alibabarofficial.auaddress.